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Server Security Certificate Update

The security certificates were updated recently and, for some members, an 'Invalid Certificate' warning is being displayed.

This is caused by the server name in the account settings not matching the certificate.

When using a secure connection, a server name of '' should be used. 

Using '' (or '' etc.) with secure settings will generate the 'Invalid Certificate' warning. 


If you are experiencing this warning, please make sure that your server name setting is ''. 

For further assistance please contact the helpdesk. 

Originally Written: 20-Feb-2014 16:36, Last Updated: 06-Nov-2014 12:29

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